Privacy Policy
Privacy Policy
1. Personal Information We Collect
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase on backgammonhouse.co.uk.
When you make a purchase, we collect the personal information you provide, such as your name, address, and email address. When you browse our store, we also automatically receive your device's IP address, giving us information about your browser and operating system.
Email marketing (where applicable): with your permission, we may send you emails about our store, new products, and other updates.
2. Consent
When you provide personal information to complete a transaction, verify a payment method, place an order, arrange delivery, or process a return, we assume you consent to us collecting and using it only for that purpose.
If we ask for personal information for a secondary reason, such as marketing, we will ask for your explicit consent or give you the option to decline.
If, after giving consent, you change your mind, you may withdraw it at any time by contacting us at contact@backgammonhouse.co.uk.
3. Disclosure
We may disclose your personal information if required to do so by law, or if you violate our Terms of Service.
4. Shopify
Our store is hosted by Shopify Inc., which provides us with the e-commerce platform used to sell our products. Your data is stored through Shopify's data storage, databases, and application, on a secure server behind a firewall.
Payment: if you complete your purchase through a direct payment gateway, your card information is processed and stored by Shopify in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). Transaction data is retained only as long as necessary to complete your order and is then deleted.
5. Third-Party Services
Third-party providers we use generally only collect, use, and disclose your information to the extent necessary to perform the services they provide us. Some providers, such as payment gateways, have their own privacy policies regarding the information we are required to provide them; we recommend reviewing those policies.
Some providers may be located in a different country than yours or ours, meaning your information may become subject to the laws of that country. Once you leave our website or are redirected to a third-party site, this Privacy Policy no longer applies, and we are not responsible for the privacy practices of other sites.
6. Security
We take reasonable precautions and follow industry best practices to ensure your personal information is not lost, misused, accessed, disclosed, altered, or destroyed inappropriately. Card information you provide is encrypted using SSL and stored using AES-256 encryption. While no method of transmission or storage is completely secure, we comply with PCI-DSS requirements and apply additional industry-standard safeguards.
7. Cookies
Below is a list of cookies we use:
_session_id – unique session identifier, allows Shopify to store information about your session.
_shopify_visit – no data retained; persists for 30 minutes, used to record visit counts for site statistics.
_shopify_uniq – no data retained; expires at midnight, used to count unique customer visits per store.
cart – unique identifier, persists for 2 weeks, stores your shopping cart information.
_secure_session_id – unique session identifier.
storefront_digest – unique identifier, indefinite duration; used to check password-protected store access.
8. Age of Consent
By using this site, you confirm you are of legal age in your country of residence, or that you have given consent for any minor dependants to use this site.
9. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time; changes take effect upon posting to the website. If our store is acquired by or merged with another company, your information may be transferred to the new owners.
10. Your Data Protection Rights (UK GDPR)
Customer address and order details are shared with our delivery partners as necessary to fulfil orders. Where used to offer personalised content, your information is processed anonymously.
You have the right to access, correct, update, or delete your personal data at any time by contacting us at contact@backgammonhouse.co.uk.
11. Contact
If you would like to access, correct, amend, or delete your personal information, file a complaint, or simply want more information, please contact us.
Trading name: Backgammon House
Email: contact@backgammonhouse.co.uk
Phone: +33 7 80 97 79 13